Market Intelligence Lead with experience in research design, training, and supervision in applying diverse types of instruments: questionnaires, focus group guides, interview guides, observation guides, and ethnographic guides. Proficient in analyzing qualitative and quantitative data using MAXQDA, SPSS, R, SQL, and Python. Expertise in developing and managing research projects, handling relations with internal and external clients, and leading other work teams. Participated in over 25 research projects for several industries (gambling, healthcare, telecom, and public sector), authoring several research reports and public policy recommendations. Co-author of 2 books and contributor to 4 more. Knowledge of budgeting, purchasing, and expense reporting. Skilled in problem-solving, resolved-oriented, customer-centricity, effective communication, continuous learning, out-of-the-box thinking, self-learning, flexibility and adaptability, and continuous improvement. Open to new experiences and willing to travel.
